Privacy Policy

Overview

At Griffoncrest, your privacy is fundamental to how we build software. We design our products to work with as little personal data as possible. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We only collect information that is necessary to provide and improve our services:

• Account information — If you create an account, we collect your email address and name.
• Usage analytics — We may collect anonymous, aggregated usage data to understand how our products are used. This data cannot be tied back to individual users.
• Support inquiries — If you contact us, we retain your message and email address to respond to your request.

What We Do Not Do

• We do not sell your personal data to anyone.
• We do not share your data with third-party advertisers or data brokers.
• We do not track you across other websites or apps.
• We do not use your data to build advertising profiles.

Data Processing & Storage

Many of our desktop applications — including Zen PDF, Moonshine, Fable, Vigil, and Recapture — process data entirely on your device. Your files and personal information never leave your Mac unless you explicitly choose to share them. For web-based services, data is stored securely and access is restricted to authorized personnel only.

Third-Party Services

We may use a limited number of third-party services for essential functions such as hosting, payment processing, and email delivery. These providers are selected for their strong privacy practices and are contractually prohibited from using your data for their own purposes. We do not share your data with any third party beyond what is strictly necessary to operate our services.

Cookies

Our website uses only essential cookies required for basic functionality. We do not use tracking cookies, and we do not participate in any third-party advertising networks.

Your Rights

You have the right to:

• Request access to any personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing at any time.
• Export your data in a portable format.

Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. When you delete your account or request data removal, we permanently delete your information within 30 days.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you through our website or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, reach out to us at [email protected].